Job Title: Information Technology (US) - Technical Writer 3
Start/End Dates: 1/5/2026 - 3/31/2026
Tax Work Location: BUILDING |United States of America| CALIFORNIA|SAN JOSE|SJ-03 (SJC03)
Job Description:
Job Title: Content Developer
Timeline: January 2026 March 2026 (Part-Time)
Engagement Type: Part-Time role (estimated 280 hours)
Location: Remote ( Prefer East cost but can be anywhere in USA)
Project Overview: is launching a new demand planning platform, migrating from Demantra, in the Supply Chain GP organization, which is scheduled to go live in May. To ensure a successful transition and adoption for Demand Planners, we are seeking a highly skilled consultant to design, document, and create comprehensive, best-in-class multimedia training materials. This role is critical for empowering our Demand Planners with the knowledge and skills needed to effectively use the new Kinaxis platform.
Key Responsibilities:
Collaborate closely with Subject Matter Experts (SMEs) to capture planning tasks within Kinaxis via Webex recordings.
Transform recorded video demonstrations into clear, concise, and visually engaging written and visual training materials for end-users.
Design and format approximately 35 detailed written instructions based on demonstrated steps.
Develop and format a comprehensive Kinaxis Glossary.
Create a user-friendly Quick Guide for immediate reference.
Format a "Day in the Life" document to illustrate typical workflows.
Design and format effective assessments to measure learning outcomes and user proficiency.
Ensure each planning task is clearly labeled as a separate, distinct instruction.
Organize all training content logically, making it easy for end-users to navigate, locate, and utilize materials.
Implement a standardized look and feel across all instructions and multiple formats to ensure consistency and professionalism.
Required Skills & Experience:
Proven expertise in technical writing and content development for complex systems.
Strong understanding of learning theories, instructional design models, and adult learning principles.
Proficiency in instructional strategies and experience with various authoring tools and software for training material creation.
Demonstrated ability in multimedia and UX design specifically for educational content.
Experience in performance measurement and aligning training content with desired learning outcomes.
Excellent organizational skills and attention to detail.
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