Salesforce Solution Architect Job at Diligent Tec Inc, Chicago, IL

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  • Diligent Tec Inc
  • Chicago, IL

Job Description

Title: Salesforce Solution Architect

Location: Chicago, IL –Hybrid

Type: Long Term Contract

JD:

Must have skills: Salesforce Landscape

We are seeking a seasoned Senior Technical Solution Architect with deep expertise in Salesforce (and good to know Veeva CRM) to drive complex CRM transformation programs.
This role requires a hands-on technology leader with strong architecture, delivery, and client-facing experience, particularly in global enterprise environments.
The ideal candidate combines strategic thinking with technical execution, enabling scalable, high-impact CRM solutions.

Key Responsibilities:

Own the CRM Solution Architecture for large-scale Salesforce and Veeva CRM implementations, ensuring alignment with client business goals and technical ecosystems.
Lead technical discovery, blueprinting, and end-to-end architecture design, covering core CRM, data integrations, security, and scalability.
Collaborate with sales and pre-sales teams to shape client proposals, respond to RFPs, and define high-impact technical solutions.
Serve as the technical advisor to CxOs and senior stakeholders, articulating solution value, architecture direction, and transformation roadmaps.
Oversee implementation governance, including design reviews, technical delivery oversight, and issue resolution during execution phases.
Stay up to date with Salesforce and Veeva platform innovations, product roadmap, and best practices to guide platform strategy and differentiation.
Partner with industry vertical teams (especially Pharma and Life Sciences) to align CRM solutions with domain-specific needs.
Mentor and guide technical teams in Salesforce best practices, integration architecture, DevOps, and enterprise deployment.

Qualifications:

What You Bring 12+ years of experience in enterprise IT, with 8+ years focused on Salesforce architecture and delivery; Veeva CRM experience a strong plus.
Proven expertise in designing and leading large CRM programs ($5M+ scale), preferably for global clients in regulated industries.
Strong knowledge of Salesforce core (Sales, Service, Experience Cloud) and related technologies (e.g., Mulesoft, Marketing Cloud, Analytics).
Experience with system integration, data architecture, security, and compliance in cloud CRM environments.
Demonstrated ability to engage CxO-level stakeholders with strong executive presence and technical influence.
Understanding of pharma/life sciences industry challenges in commercial operations and regulatory frameworks (preferred).

Job Tags

Long term contract,

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