Job Description

Job Description and Duties

Under the general direction of the Chief Psychologist, the Office Services Supervisor II (General) is responsible for organizing, directing and supervising the Mental Health Tracking System, the Reception Center Mental Health Screening System and the Clark Developmentally Disabled Automated Tracking System as well as support staff associated with the programs.

Minimum Qualifications:

Either I

One year of experience in California state service performing duties of a class with a level of responsibility equivalent to Office Technician.

Or II

Three years of clerical experience, at least one year of which shall have been in a responsible position performing a variety of difficult clerical work or supervising the work of a small group of employees. (Experience in the California state service applied toward the specialized one-year requirement must be performing duties of a class with a level of responsibility equivalent to Office Technician.)

To obtain list eligibility for Office Services Supervisor II (General), before applying for the position, you must first take and pass the examination:  

IMPORTANT : Please follow the link to share how you learned about this job opportunity with CCHCS.

Link to Survey: Click Here

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR/CCHCS are required to submit a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

When submitting supporting documents, PDF file format is preferred.

Employment History on the STD 678  must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors.
To prepare for the State Application process, please visit .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/18/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Correctional Health Care Services

Regional Human Resources–Northern

Attn: Sarah Dimataris

Regional Human Resources - Northern

PO Box 588500, D1, Personnel

Elk Grove , CA 95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Correctional Health Care Services

San Quentin State Prison

Tsering Wangmo

CCHCS - San Quentin Medical

P.O. Box 425

San Quentin , CA 94964

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at:  

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at:

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

Hiring Unit Contact:
Tsering Wangmo
(415) 454-1460
tsering.wangmo@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Coordinator
(916) 691-6035
CCHCS_Disability_Management_Unit@cdcr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Priority consideration will be given to Reemployment, Departmental Restriction of Appointment (DROA), State Restriction of Appointment (SROA), and Surplus candidates.

All methods of appointments may be considered.

CCHCS accepts electronic applications. If interested, please submit an electronic application (STD 678) and resume through your CalCareer account at Your application must be submitted on or before the above Final Filing Date.

Paper App (If unable to submit an electronic application): To apply for this position, you may submit a Standard State Application (STD 678) and resume, along with copies of your most recent performance report, college transcripts/college diploma (if applicable) and license/certification (if applicable) to the contact person listed above.

PLEASE NOTE: All applicants must meet the minimum qualifications (MQ's) of the classification, per SPB Rule 250. Possession of MQs for list eligible applicants will be verified prior to interview and/or appointment. If it is determined an applicant does not meet MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list.

This advertisement may be used for other Permanent, Part-Time vacancies that may occur at this location during the life of this recruitment.

Resumes will be accepted in addition to the required STD. 678.     

It is up to the hiring authority to accept Training and Development (T&D) assignments. If you are interested in a T&D assignment, you are not required to meet MQs; however, you must indicate T&D as your eligibility when applying.

The term VAR and/or XXX in the position number indicates that multiple vacancies may exist for this classification.

State Application Checklist

To prepare for the State application process, please visit Work4CA: State Application Checklist .

Interview Checklist

To prepare for the interview process, please refer to the Work4CA: Interview Checklist .

Job Tags

Permanent employment,

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