Job Description
Position: Loan Officer Assistant
Department: Branch Specific
Location: Branch Office or Remote depending on branch requirements
Exempt: ☐ Non-exempt: ☒
Compensation & Benefits: $16.00-25.00/hour depending on experience and branch specifics
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Short Term, Long Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
Role Overview
The Loan Officer Assistant (LOA) will have responsibilities in the following areas: Administrative, Relationship Management, Marketing, and Origination Support. In addition to providing marketing related support and representing Mortgage Solutions Financial while building relationships with Real Estate Agents; the LOA is responsible for assisting the Loan Originator with loan-level activities, such as but not limited gathering initial documents from borrowers and communicating status updates. The LOA will be required to use discretion and be capable of making decisions. The LOA will function as a liaison between LO’s, MSF internal Team Members, third party vendors, agents, and borrowers.
Essential Duties
Administrative and clerical support for the office
Organizes meetings and communicates daily with employees and customers through Outlook
Answers multi-line phones and direct calls to correct departments
Leads Tracking – submit a daily report for all company leads to be sent to managers
Manage Branch database in BytePro and Surefire 3.0
See Loan Level Details below for additional responsibilities
Perform other duties as assigned
Job Tags
Temporary work, Work at office, Remote work, Flexible hours,
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