Job Description

ALTER SOLUTIONS, part of the Act Digital group is a consulting and technology expertise company founded in 2006. Our mission is to support our clients with their technical and organizational cybersecurity challenges. Our services are structured around the following areas of expertise:

• Security Management
• Architecture and Integration
• Audit and Penetration Testing
• Cyber Defense

We are an international group established in over ten countries, with a team of 5.000 employees.

Our success is driven by the development and fulfillment of each team member, and we place great importance on providing the best possible working conditions:

• Remote work available for a majority of our projects
• A Flex Office work environment available to everyone at all times to promote communication and collaboration
• Expert communities to share and disseminate skills within the group
• Close project management and HR support
• Annual training and certification opportunities
• Recognition of our consultants' expertise development
• Strong openness to short-term or long-term international mobility

Job Description

As a Level 2 SOC Analyst , you will be integrated into the cybersecurity operations center of one of our largest clients, a global financial institution. You will join the team responsible for monitoring North and South America , working alongside peers based in Montreal (Canada) and Jersey City (USA) .

You will play a critical role in ensuring timely detection and response to security threats across the American perimeter.

Your key responsibilities include:

• Alert Review & Qualification: Monitor and analyze security alerts from multiple sources; assess severity, credibility, and take appropriate action.

• Initial Remediation: Perform Level 2 remediation tasks to contain threats and mitigate risks.

• Incident Escalation: Escalate significant or complex incidents to specialized response teams when needed.

Work Environment

• A 24/7 SOC setup with rotating shifts, including night, evening, and weekend rotations

• Hybrid work model: 60% on-site presence (except for night shift: up to 90% remote )

• A fast-paced, high-stakes environment where security incidents require swift coordination and precision

• Daily interactions with international teams in infrastructure and application production

• Emphasis on innovation, continuous improvement , and staying ahead of emerging threats

• Exposure to a complex and dynamic organizational structure

Qualifications

Educational Background

• Bachelor’s degree (or higher) in Cybersecurity , Computer Science , or a related technical field is required

Core Cybersecurity Knowledge

• Solid understanding of cybersecurity principles , attack vectors , and defense mechanisms

• Familiarity with MITRE ATT&CK , threat intelligence , SIEM , and EDR technologies

• Knowledge of common threats, malware behaviors, and vulnerability exploitation techniques

Incident Response Skills

• Proven ability to analyze , contain , and remediate security incidents in real time

• Experience writing and following incident handling procedures

• Capacity to identify false positives , correlate alerts, and escalate when appropriate

‍ Professional Experience

• Minimum 3 years of experience in cybersecurity roles

• Prior hands-on experience in a SOC environment (Level 1 or 2)

• Comfortable working with ticketing tools , log analysis platforms , and security dashboards

Availability & Flexibility

• Willingness to work on a shift-based schedule , including night and weekend shifts

• Flexibility to adapt to a 24/7 operational model

Soft Skills

• Strong interpersonal skills and ability to collaborate with global IT and production teams

• Autonomous , reliable, and able to stay calm and analytical under pressure

• Motivated , thorough , and committed to continuous improvement

Evaluation Criteria

• Technical knowledge and understanding of cybersecurity topics

• Incident response capabilities and decision-making under pressure

• Motivation, professionalism, and sense of responsibility

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