Insurance Follow-Up Specialist Job at RemX The Workforce Experts, Knoxville, TN

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  • RemX The Workforce Experts
  • Knoxville, TN

Job Description

Are you detail-oriented with excellent problem-solving, communication, and time management skills? Join our dynamic team as an Insurance Follow-Up Specialist/Medical Biller in West Knox!

Position Overview

In this role, you will be responsible for reviewing and resolving patient accounts, ensuring accurate insurance claim processing, and maintaining compliance with payer rules and state/federal guidelines. You’ll collaborate with insurance companies, patients, and internal departments to resolve claim issues, ensuring proper reimbursement and excellent service.

Position: Insurance Follow-Up/Medical Biller

Hours: Full-Time | 40 Hours Per Pay Period | Day Shift

Pay: $18–$20/hour DOE | Remote Opportunity After Permanent Hire

Schedule: Monday–Friday, 8:00 AM–4:30 PM

Location: West Knox, TN

Key Responsibilities:

  • Review and resolve accounts with pending or denied insurance claims.
  • Identify root causes of claim issues and take corrective action.
  • Ensure compliance with payer requirements, HIPAA, and state/federal regulations.
  • Facilitate clear communication between patients, insurance companies, and internal departments.
  • Meet department productivity and quality standards while maintaining attention to detail.
  • Support team initiatives, attend training, and contribute to continuous improvement efforts.

Qualifications:

  • Education: High school diploma or GED preferred but not required.
  • Experience: 1–2 years of healthcare or billing experience preferred. Familiarity with medical terminology, claims submission, and customer service is a plus.
  • Skills: Strong computer proficiency and knowledge of insurance plans, collection practices, and billing procedures.

Why Join Us?

Competitive pay based on experience ($18–$20/hour).

Opportunity to work remotely after permanent hire.

Be part of a top-performing healthcare network with a commitment to quality and service excellence.

Gain hands-on experience and grow your career in a supportive and collaborative environment.

How to Apply:

If you are passionate about healthcare and enjoy problem-solving in a fast-paced environment, we’d love to hear from you! Apply today to make a difference in the lives of patients and their families.

For immediate consideration please email an up-to-date resume to Nicholas.varela@remx.com and mention the (On-Site Medical Biller/Insurance Rep Position).

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Work Location: In person

Job Tags

Hourly pay, Permanent employment, Full time, Immediate start, Remote work, Monday to Friday, Day shift,

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