Lycoming College is hiring a Classroom and Event Technology Support Specialist
The Classroom and Event Technology Support Specialist is a key member of the Information Technology (IT) User Experience team. This individual would be supporting web and app-based teaching resources, digital media technologies, computers, and audio/visual equipment in the classroom, lab, and event venues. The candidate must have well-developed interpersonal skills to be able to successfully work with students and faculty, work independently with minimal oversight, be detail oriented, and have some management skills to supervisor student assistants. This position is a full-time, benefits eligible position that may require overtime and/or the ability to flex the typical work schedule. Who We Are:Technology-Enabled Learning Environments:
Respond and troubleshoot technical issues in the classroom and teaching spaces.
Advise and instruct administration, faculty, and students in the correct use of classroom equipment, and develop and maintain user help & training documents.
Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, and other specialty devices in coordination with the User Experience team.
Assist in supervising and training student assistants who deliver, operate and provide support of audiovisual, computer, media, and other electronic equipment.
Assist with building and testing of base operating system images, application configurations and specialty software using scripting for PC (PowerShell, and KACE SMA/SDA), Mac and Linux environments.
Teaching and Learning Technology:
In coordination with the User Experience team lead(s) assess faculty technology requirements and recommend appropriate solutions.
Support advising and instructing faculty on pedagogical strategies and academic technology resources
Conduct individual, group, and/or classroom training sessions on digital applications.
Create documentation supporting academic technology
Support the use of digital technologies and rich media tools.
Related responsibilities:
Collaborate with the team members to schedule, coordinate and oversee all campus events requiring IT services.
Promote education and use of information security standards as a primary objective of IT solutions.
Respond to emergencies during non-working hours, as directed by the supervisor.
What are we looking for?
Education Required:
Associate or bachelor’s Degree preferred or 3-5 years of experience supporting web and app-based teaching resources, media equipment, digital media technologies, computers, and audio/visual equipment.
Experience and Qualifications:
Must have well developed interpersonal skills to work with students and faculty;
Must be able to work independently with minimal oversight;
Must be detail oriented;
Must have some level of management skills or experience to supervise student assistants;
Must have developed skills in conflict resolution;
Must have demonstrated fluency with standard computer applications (Office 365 suite), video conference/lecture capture software (Zoom, Teams, etc)., specialized instructional software (Moodle), and administrative software (Intune, Kace, Jamf).
What We Offer!
Lycoming College has an excellent benefits package that includes:Health insurance – with a wide variety of health plan options available
Dental insurance, including orthodontia coverage.
Vision insurance
Flexible spending accounts for medical expenses and dependent care expenses
Life & accidental death and dismemberment insurance
Long-term disability insurance
Short-term disability insurance
Cancer insurance
Personal accident insurance
Wellness program
Employee assistance program
Retirement Benefits:
403(b) retirement plan with up to 8% contributions from the College
Tuition Benefits:
Free tuition for employees, spouses, and eligible dependents at Lycoming College
Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc.
Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology
Paid Leave Benefits:
Generous paid time off (PTO)
Paid Parental Leave
14 holidays per year
Summer hours
Employee Perks:
15% discount at the campus bookstore, excluding textbooks and snacks.
Reduced rates for meal packages for on-campus dining facilities.
Use of the campus recreations center and gym facilities for employees.
Use of the campus Library.
How do I Join the Warrior Team?
Please submit a cover letter, Resume/CV, and a list of three references with contact information. Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position.
Review of application materials will begin on November 3rd, 2025 and will cease once the position has been filled. Criminal history background check will be conducted post offer.
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