Call Center Representative Job at Dunham & Jones, Attorneys at Law PC, Fort Worth, TX

ODgzcGNxc29NeDZYNEJod3h5WXZjK0tpeUE9PQ==
  • Dunham & Jones, Attorneys at Law PC
  • Fort Worth, TX

Job Description

Dunham & Jones, is a nationwide criminal defense firm, built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise. 

Responsibilities and duties:

  • Managing incoming and outbound calls in a timely manner
  • Following call center "scripts" when handling different topics
  • Identifying client's needs, clarify information and obtain necessary information for further processing
  • Assist with setting new client appointments
  • Assist with processing payments

Qualifications:

  • Previous experience in customer service role is a plus but not required
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree or equivalent
  • Bilingual (English & Spanish) is a plus but not require

Salary: $15.50 per hour

PI6d34afb50d1d-30492-38953547

Job Tags

Hourly pay,

Similar Jobs

Purple Drive

Technical writer Job at Purple Drive

 ...requirements with teams, and work with engineers to create and update documentation sets. Collaborate closely with Product Managers, UX Designers, Development and QA teams to gather source material. Understand new applications and features to translate technical... 

Truck with Jed Logistics

Truck Driver/CDL-A / Dedicated /Home Daily Job at Truck with Jed Logistics

 ...Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary...  ...Responsibilities: ~ Dry Van ~ Automatic~ Home Daily-must have own transportation to and from work ~... 

AIG

Vice President, Broker Dealer Claims Job at AIG

 ...At AIG, we are reimagining the way we help customers to manage risk. Join us as a Vice President, Broker Dealer Claims to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team. Make your mark... 

GreatAuPair LLC

Housekeeper Job at GreatAuPair LLC

Seeking live in housekeeper/cook that also loves children. Responsibilities include housekeeping, cooking, transportation to and from school...  ...traditional and appreciates good manners, a clean house and laundry and family dinners. This is a long-term position for a small... 

BOK Financial

Private Wealth Advisor Job at BOK Financial

 ...77074 Location: Austin -AUS Areas of Interest: Wealth Management Pay Transparency Salary Range: Not Available Application...  ...BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill...